Resume

IT Security & Infrastructure Specialist with hands-on experience in enterprise IT support, network security, and SOC environments. Holder of a B.Sc. in IT Security, with a thesis comparing Snort and Suricata IDS/IPS engines in a self-built Proxmox-based SOC lab.

Education

B.Sc. IT Security

2020 – July 2026

Albstadt-Sigmaringen University, Albstadt, Germany

Graduated July 2026 — Thesis: IDS/IPS Comparison (Snort vs. Suricata) in a Proxmox-based SOC Lab

120 ECTS  ·  Modules Covered:

Foundation
  • Mathematics I & II
  • Introduction to Computer Science
  • Programming I & II
  • Introduction to IT Security
  • Introduction to Offensive Security
  • Digital Logic
  • Secure Databases I
  • Mathematical Foundations of Cryptography
  • Process Modelling
  • Web Applications I
  • Formal Foundations
Core Modules
  • Networks
  • Operating Systems
  • Cryptography
  • Cybersecurity
  • Network & System Security
  • Digital Forensics
  • Secure Databases II
  • Computer Architecture
  • Algorithms
  • Web Applications II
  • Software Engineering
  • Operational Security
  • Big Data
  • Project Management
  • Data Protection & Copyright Law
  • Business & IT Contract Law
  • Professional Skills
  • Integrated Practical Semester
Specializations
  • IT Security Management
  • Social Engineering
  • Mobile & Cloud Forensics
  • Cybersecurity Awareness & Behavior
  • Advanced Database Technology
  • Offensive Security Methods
  • Business Simulation

Preparatory College (Technical Track)

Feb 2019 – Jan 2020

Kiel University of Applied Sciences, Kiel, Germany

Completed a technical foundation program to qualify for a German science/engineering degree.

Professional Experience

Customer Service Engineer — IT Support (1st & 2nd Level)

October 2023 – Present

Bruker Corporation — Hain Lifescience, Nehren, Germany

  • Administered user accounts, groups, and access rights in Active Directory and Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint); managed shared mailboxes, distribution lists, and mail flow; owned the full employee onboarding and offboarding lifecycle including account activation, device assignment, and decommissioning.
  • Managed endpoint compliance and mobile device enrollment (iOS & Android) via Microsoft Intune; processed MFA resets, YubiKey hardware security key setup, and Admin-by-Request privilege approvals aligned with company security policy.
  • Deployed and configured workstations using SCCM (OS imaging, software distribution, domain join); automated device migrations and domain enrollments with PowerShell scripts; built, upgraded, and decommissioned hardware across the site.
  • Installed and maintained network infrastructure including switches, routers, patch panels, servers, and cabling; monitored server rooms for physical security and environmental compliance; configured VPN clients, network printers, and virtualization environments; reviewed quarantined emails in Hornetsecurity for compliance and audit.
  • Delivered remote and on-site technical support to German and international users via Matrix42 ticketing system; diagnosed and resolved issues across applications, network drives, hardware, printing, and telephony (OmniVista, Softphone, GAP).
  • Maintained IT asset inventory, hardware lifecycle records, and technical knowledge base in Matrix42 and Excel; coordinated hardware repairs with vendors (Dell); managed consumables and contributed to continuous improvement initiatives.

IT Support Technician — 1st & 2nd Level

Dez 2020 - Feb 2022

IT‑Solution, Frankfurt am Main, Germany

  • Led a company-wide domain migration of approximately 750 PCs and notebooks across multiple German sites (Frankfurt, Hannover, Hamburg, Stuttgart), covering data transfer, OS reconfiguration, BIOS setup, and full user profile migration.
  • Provisioned and configured workstations via SCCM; administered user accounts, groups, and access permissions in Active Directory; managed IT asset inventory including device storage, issuance, and tracking.
  • Provided on-site technical support including local and network printer setup, Outlook troubleshooting, and hardware configuration for end users across the organization.

Volunteer Activities

Apr 2018 - Okt 2020

Board Member, VJSD (Yemeni Students Union in Germany)

  • Represented student interests in meetings with German university administrations and partner organizations; organized events and initiatives supporting Yemeni students’ academic and social integration across Germany.
  • Managed member communications and coordination across multiple cities; supported newly arrived students with administrative guidance and onboarding; contributed to resource development and community outreach programs.